Discount Life Cover is a trading style of My Key Finance Ltd, authorised and regulated by the Financial Conduct Authority, Firm Reference Number 628996. This website is intended for people in the United Kingdom.
Website information and our service
Our guides provide general information. They do not assess your circumstances or constitute a personal recommendation. We work with a wide panel of UK insurers. Any advice, fees or commission arrangements and scope of service will be explained in the relevant service disclosures before you proceed.
Quotations and insurance cover
An initial quote is based on the information supplied and is subject to the insurer’s assessment and policy terms. The insurer may request evidence or offer different premiums or terms. A quote, completed form or submitted application does not itself mean cover has started. Rely on the insurer’s confirmation of cover and read the policy documents.
Using information accurately
Answer application questions fully and accurately. Ask us if a question is unclear or information changes before cover starts. Incorrect answers may affect an offer or claim. Do not cancel an existing policy until any suitable replacement is confirmed in force.
Accuracy, availability and legal rights
We aim to keep information accurate and current, but product terms and legislation can change. Contact us about an error before relying on a general explanation for an individual decision. We may update or temporarily suspend the website for maintenance. Nothing in these website terms excludes responsibilities or liability that cannot lawfully be excluded, or overrides your statutory rights.
Privacy and cookies
Read our privacy and cookie notice for how personal information is handled and how to exercise your rights. Using this website is not, by itself, consent to optional marketing or cookies where consent is required.
Complaints about our service
If you are unhappy with our service, contact My Key Finance Ltd at info@discountlifecover.co.uk or 0207 112 8844. Explain what happened, any relevant dates or reference and the outcome you are seeking. We will acknowledge and investigate the complaint and provide a final response, normally within eight weeks, or explain why more time is needed.
If eligible and dissatisfied with our final response, or if the relevant response period has passed, you may refer the complaint to the Financial Ombudsman Service. A referral is normally required within six months of our final response; other time limits and exceptions can apply. An insurer’s claim or policy-administration decision may need to go through that insurer’s complaints procedure. We can explain the appropriate contact.
Contact and governing law
My Key Finance Ltd, 11 Purdeys Way, Rochford, England, SS4 1ND. Email info@discountlifecover.co.uk; telephone 0207 112 8844. These terms are governed by the applicable law of the UK country in which you reside, without limiting consumer rights or access to courts provided by law.
Website terms updated October 2026. These terms do not replace the initial disclosure, policy contract or other documents supplied for an individual service.